PREGUNTAS
How can I place an order?
It is very simple to place an order, look for the products that you like the most and add them to the cart, once you have finished choosing the products. Click on the golden bag in the browser at the top of the page. Check that everything is in order and go to the next step, payment.
Is it safe to buy in Escarapela?
Totally safe. There are three payment options, with
credit card, Paypal or cash on delivery. Choosing the first one
option, se redirect to a secure link, so that
Enter the bank details. Not from Cockade
we have access to no banking information, it is
managed through the secure payment gateway of the
bank. With which any client has the guarantee
that your data is only handled by el banco
and their safety is guaranteed.
Cash on delivery
Select the cash on delivery shipping method in the cart, de
If you do not choose this option, the order will not be shipped.
Then at checkout choose the offline payment option, and when it arrives
the courier make sure of having the exact amount, since he does not have
change.
And enjoy your Escarapela products!!
In case of a possible reimbursement, it is necessary to have a bank account.
Payment option not available for Canarias, Ceuta and Melilla.
Returns and refunds
Send your package to the following address:
Cockade - Return Service
C/ Gabriel Miró 15
03690 San Vicente del Raspeig (Alicante)
You have 20 calendar days to return the products. The product must be returned in the same conditions in which it was received, without apparent signs of use and correctly labeled, if it is without a label it will return to the customer. Escarapela reserves the right not to accept any item that is not in perfect condition. Watches and accessories cannot be returned or exchanged.
For returns, the money will be returned to from the receipt of the order in purchases with credit card and PayPal purchases.
If you want to make a change of size or item, please contact us (contact form in the tab about us or on the phone) to tell us what type of change you want to make. Send the package to the above address, if it meets the exchange conditions, we will proceed to send you the product with the appropriate size.
In case of return, also contact when sending the package, via email or contact form or with the change or return sheet included in the order.
Attention: The exchange or return shipping costs are at your expense.
Payment methods
With credit card, PayPal or cash on delivery. The option that is most comfortable for you.
